Hi there 👋
We're stoked to have you here! Got a question, feedback, or just keen for a yarn? Drop us a line! At Wavetree, we're all about delivering top-notch customer service. Reach out to us using the contact form below, and our friendly team will respond to your inquiry as soon as possible.
We're excited to hear from you,
Wavetree
Contact form
Contact Details
Customer Service
If you have questions about sizes or need some assistance, our friendly Customer Service team is available Monday - Friday from 9am to 5pm (Australian Eastern Standard Time)
e: hello@wavetree.com.au
p: 0467 441 857
a: PO BOX 177, Mittagong, NSW, 2575
Returns
We offer a 30 Day Return and Refund Policy.
If your product is unused and in new condition we will accept returns in the original packaging within 30 days of your shipment being received.
Please note, return shipping is at your expense, but if you are exchanging your product for another size, we will resend your product at no additional cost to you (Australia-wide-shipping only).
For more information, here is our Return & Refund Policy.
To notify and lodge a Return, please complete a Lodge a Return form.
Wholesale Enquiries
Interested in becoming a Wavetree mate or have any wholesale queries?
Send us an email at wholesale@wavetree.com.au and let's get talking. We're always open to exploring opportunities!
Media & Press
Calling all journos, media mates, and content creators! Keen to collab or up a chat? If we can make a positive impact together, we're up for it! Get in touch at media@wavetree.com.au